Reviews

Responsiveness, Punctuality, Quality, Professionalism, Value

After looking around for a few weeks, Coastal Floors had the best selection of engineered hardwood in the area. We found a beautiful 8"x72" white oak plank that fit perfectly with our renovation. The owner and staff were able to deliver over 2000 square feet of flooring during the same week it was ordered. They went above and beyond expectations, by getting a few extra boxes of flooring to us on a 1 day notice toward the end of our project. The quality was excellent, the price was competitive, and the customer service was second to none. We will use Coastal Floors again on our next project.

Denny Jenkins

We ordered tile from Coastal Floors. Everyone was extremely helpful. Daphne helped us match colors to our cabinets and counter. She has a great eye for color. Gianna was a great help in the actual order. She was quick to respond to our inquiries. All the salespeople at Coastal Floors were friendly and knowledgeable. We will definitely use them again.

Katie R

Paul replaced all the floors at our beach house. He is very easy to work with and understood exactly what we were looking for. Work was timely and the floors look beautiful. The workers did a great job cleaning up and putting all our furniture back in place. I would highly recommend Coastal Floors!

Kristin Posey

I was lucky enough to find Coastal Floors after I had purchased carpet from Home Depot and was having trouble with the install. I needed the install to be completed before move-in day. From the moment I walked in, Megan was AWESOME at helping me select a carpet and color. She is very design-conscious and great at what she does! I left the store with 2 large samples and chose one that afternoon! The next day, Paul was at the house before 8am ready to measure. Paul has a great eye for design as well and gave me some great advice about future "upgrades and remodels". He's fair, professional, funny, and manages the installs like nobody's business. The old carpet was removed the next day and the new carpet was installed the day after that! I wouldn't change one thing about the install and I'm super picky. When choosing carpet, you really want this team on your side! Everything about this experience was 5 STAR!

Ashley Richardson

I LOVE COASTAL FLOORS. Never thought I'd say that about a contractor. From the beginning of the project until the end, the staff at Coastal Floors was reliable, dependable, available, professional, and just fantastic to work with. Coastal Floors helped me with designing my dream kitchen, and bringing our design to life (and everything in between). I loved their work so much that we ended up adding a few small project around the house. I adored the finished product on ALL projects. They have a wonderful team of people whose priority is to make your project as beautiful and as perfect as possible. Shout out to Daphne, whose dedication, patience, professionalism and determination (and good taste!) made the whole process a great experience. Her daughter, Nicole, is a super star! She helped us with the design. And of course, uncle Paul, who makes it all happen. Thank you all for the hard work you put into giving me exactly what I envisioned my dream kitchen to be! I’ll miss you guys. When do we start the bathrooms reno? :)

Massiel Silva

WOW! My experience at Coastal Floors was awesome!! My husband and I really shopped around-Costco, Lumber Liquidators, on-line and the big box stores- and lastly we decided to stop by Coastal Floors. So very happy we did. Wish we had went there first!! Paul, Janice and Daphne were a pleasure to work with. Allowing us to take lots of samples home. And they are really knowledgeable about their product lines and are extremely helpful in finding the perfect product for your home and needs. We had flooring installed in our basement and carpeting installed on our stairways. Both of the installers did an AMAZING job. Paul was there every step of the way to oversee the project and answer any questions. Their pricing was very competitive!! We are so pleased with Coastal Flooring and will use them again for any of our flooring needs.

Michelle McDonald

This place is great! They did a wonderful job on my office floors. The vinyl was high quality and they were done fast! They moved all my office furniture and lots of equipment and were careful to put it all back together. Nothing for us to do, but sit back and see wonderful new floors and new carpet. Paul is great and very hands on. Wonderful attention to detail and overall great design skills! Their prices beat several competitors and big box stores! Highly recommend!

Susan Mahoney

I am an architect and have inspected construction work for over forty years. I have seen some really spectacular craftsmanship and I have seen some work that makes you wonder how work could possibly be done so poorly. I needed someone to sell me wood flooring and install the wood for a remodel of my home. I had never used Coastal Floors before and knew nothing about them prior to selecting them, over several other companies, to do my project. Paul and others in his showroom were excellent to work with, and fun, but what made the experience so outstanding was the work of their installers. Remodeling can be difficult and can sometimes be disappointing, but Coastal Floors proved to be the brightest spot in my remodel process. I strongly recommend you consider Coastal Floors.

Robert Adair

Paul helped me choose what kind of flooring to get back in 2010. The installation team was very professional and efficient and the floor has held up well over the years. We had the kitchen and laundry room done in 2010 and decided to use them again 11 years later based on my first positive experience. We got the same hand scraped Asian walnut hardwood floors installed in the rest of the main floor this week and it looks great! Paul came out with samples to make sure it matched what we already had and the finished product looks beautiful. We finally have hardwood floors throughout the main floor after 11 years of carpet. We feel extremely blessed and we are thankful to Paul and his team for making it possible! I highly recommend this company if you like personalized service and an experienced team!

Beth White

I purchased floors for my basement last year and am back looking for more flooring and other materials for my house! They have a wonderful selection of flooring and beautiful product displays for kitchen and bath! The staff have always been warm and inviting when I go into the store. They have a great design eye and have been super helpful with helping me to find products for my space.

Gina K

Responsiveness, Punctuality, Quality, Professionalism, Value

Paul and his Team did an amazing job on our Master Bathroom remodel. After a Horrible experience with our original contractor Paul was able to come in, Demo, Rebuild and Tile Our Master Bath just in time for the Holidays. Amazing Man and Group to work with. I highly recommend Coastal Floors for your remodeling needs. We will be using them again very soon for our guest bathrooms. Well they have done it again! My parents purchased a home in North Ga and although it was 2 hours from their shop, Paul and his team came in, removed existing damaged hardwood flooring and sub floors. They then installed 1000 sq' of LVP, all new base boards and shoe molding in just 1 Day. Absolutely amazing craftsmanship and attention to detail. Thanks again Coastal!

Sean Heim

Coastal did our pre move in floors in 2021 and we had them out again last week to do carpet in our newly finished bonus room. Great showroom with many options, good communication and scheduling, installers on time and did the job right the first time.

Robert Labrie

We purchased carpet from Coastal Flooring and could not be happier! I just happened to drive by their showroom on Peachtree Parkway and am so glad that I stopped! The original pattern of carpet we chose was no longer available in the color we wanted, but Gianna worked with us to choose a very close color from another palette. She was SO attentive and was able to get our order processed right away! She kept us up to date on everything from when the carpet would arrive and be installed. The installers worked so hard and completed the job in one day! They were great! We will definitely be using Coastal Floors again in the future!

Roxann Wruble

I’m so happy with my new porcelain counter tops. Paul’s crew did a great job. I love the under cabinet lighting and Paul’s idea of a porcelain slab for the back splash. Coastal Flooring took my small kitchen from ordinary to extraordinary. I couldn’t be happier.

Robbin Smith

We spent two years researching and pricing options for our kitchen remodel. We confidently decided to go with Coastal Floors because they were the only option that offered expertise, cost options, design recommendations, and have close ties to the South Forsyth community where we live. During the remodel we had many different people come into our home and every one of them were respectful, helpful, and an expert in their field. There were many times I had to leave the house, and each time I was confident my home was safe and would be treated as if it was their own. I highly recommend Coastal Floors for your remodeling needs. Paul and Gianna were instrumental in creating our dream kitchen transformation that exceeded our expectations. As with most remodels, it tends to lead to more remodeling. We will definitely be choosing Coastal Floors for our next home remodel project.

William Honey

This is my second time working with Coastal and Paul on bathrooms in our home. Team there is always helpful and for our project the ready to assemble J&K cabinets are perfect. If you're not familiar with some basic wood working, and like the value price of JK, I would suggest you let Coastal build them but other than that for a DIY remodeler like myself, Coastal is a great loption.

Mike

Coastal Floors was excellent. Price and quality was amazing. Believe me, I shopped and compared and made my decision. The installation was immaculate and professional. I call Paul and the team at Coastal for any flooring questions. It rare to find a business that will just tell you the truth and give you the best price without having to dig. Thanks Coastal.

Doug Spada

I selected Coastal Floors to redo my hardwood floors because of a referral from my realtor. Paul and his team really came through to help us to select a beautiful flooring choice. My existing hardwood floors had to be removed, as well as the new floors laid down. This was literally the most painless experience that I have had working with a service provider for my home. In a matter of 3 days, flooring was ordered, the old floors removed and the new floors installed perfectly. I will definitely call Paul for any flooring needs in the future!

Shelly-Ann Scott

Gianna and Paul provided excellent customer service and a quality product. They immediately identified my vision and made it come to life. They gave great suggestions and I couldn’t be more thrilled! The process was stress free and handled with guidance and ease. Thank you Coastal floors, Paul and Gianna!

Jill French

We recently worked with Coastal Floors for a full flooring update, and we’re so glad we chose them. From the first consultation to the final walk-through, the team was professional, knowledgeable, and easy to work with. They helped us navigate design options and made sure we found something that fit our style and budget. Everyone who came to the house was respectful and clearly experienced, and the quality of work really shows. The project was finished on time, and communication was solid throughout. We’re thrilled with the end result and wouldn’t hesitate to use Coastal Floors again for future home projects. Highly recommend!

Michael Kelvin